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Privacy Policy
At Heart 2 Heart Wellness Center, we are dedicated to safeguarding your privacy and upholding strict confidentiality standards for all client information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. We adhere to HIPAA and other relevant privacy regulations to ensure your information is secure.
SMS Terms & Conditions:
By subscribing to Heart 2 Heart Wellness Center SMS services, you agree to receive text messages from us. Heart 2 Heart Wellness Center will send SMS messages to update customers on appointment statuses and enhance the overall customer experience. For assistance, please contact us at (202) 975-8668. To opt out, reply "STOP" at any time. Message frequency may vary, and standard message and data rates may apply.
Text/SMS Marketing:
If you opt into SMS communications from Heart 2 Heart Wellness Center, you will receive text messages at the number provided. These may include promotional offers, coupons, and updates related to Heart 2 Heart Wellness Center or our affiliated businesses, along with order and account information.
Consent to Receive Automated Messages:
Your consent to receive automated messages is not a condition for purchasing or using Heart 2 Heart Wellness Center services. Messages may include order confirmations, updates, and special offers.
Frequency of Messages:
Message frequency may vary based on orders, account activity, and promotions. Messages will include transactional updates and occasional promotional content.
Opt-Out and Support Options:
To stop receiving text messages, text "STOP" at any time. Once your opt-out request is processed, you will no longer receive messages from us. A confirmation message will be sent upon unsubscribing. To re-subscribe, text "START."
For assistance, text "HELP" or contact us at (202) 975-8668 or clientservices@heart2heartservices.com.
Wireless Carrier Rates and Services:
Standard message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages.
Confidentiality:
We will keep your mobile number confidential and will not share it with third parties for marketing purposes. However, for operational purposes, your name and number may be shared with service providers who facilitate SMS communications. These providers will use your information solely for delivering these services.
No mobile information will be shared with third parties for marketing/promotional purposes. The privacy policy excludes text messaging originator opt-in data and consent, which will not be shared with third parties. Users can opt out by replying "STOP" or request more information by replying "HELP." Message frequency may vary, and standard rates may apply.